Partnering with an MSP

Outsourcing has become a fairly common element in business processes today. What started off as a means to cut business costs and take advantage of cheaper resources based offshore has now become an essential part of running a business today. Its definition doesn’t necessarily include offshore outsourcing, of course. This blog looks at two areas where partnering with an MSP can dramatically improve revenues. In particular, outsourcing can avoid high-fixed costs when you are trying to meet peak demand periods or have 24/7 coverage available.

Cost Benefits of Partnering with an MSP

Having an MSP manage your technology infrastructure completely offers tremendous cost savings vis-a-vis having an in-house IT team. When you have fulltime IT professionals on your payroll, you incur many other HR and training-related costs that come with employing full-time staff. These may include 401(k) expenses, health insurance, paid time-off, etc., which can be avoided by outsourcing your IT process to an MSP. Inhouse staff needs ongoing management, something many business owners aren’t equipped to do.

Another way in which partnering with an MSP helps is by keeping your IT budget within predetermined limits. When you have a service level agreement with a managed service provider, they take care of your IT requirements at a service charge you both have agreed upon. This saves you money, especially in case of unforeseen emergencies. Like many SMBs, you may deploy the firefighting approach to technology, where you reach out to an tech specialist only in the event of an emergency that your in-house team can’t handle. This means incurring significant upcharges for emergency services. Working with an MSP under a service level agreement, you get the budgeting certainty of knowing what your technology expenses will likely be.

Scaling Up or Down

Relying on a managed service provider for your technology needs allows you the freedom to scale your IT infrastructure up or down depending on your business needs. For example, during the busy seasons you can ramp up your IT infrastructure and perhaps even scale down during the slower times–all without worrying about the need to hire new tech employees and consequently having to let them go during down times. This is particularly true for businesses such as CPA firms or retail that have busy and slack seasons.

We have partnered with local CPA firms and retail establishments, as well as many other industries, for over two decades. If you would like to discuss partnering with Courant for your technology needs, contact us here or call us at 504-454-6373


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